Last Updated: [Date]
Welcome to DeliV! These Terms and Conditions govern your use of our multi-service delivery and logistics platform, including food delivery, grocery delivery, parcel delivery, car rentals, pharmacy services, and e-commerce. By accessing or using DeliV, you agree to comply with these terms. If you do not agree, please do not use our services.
“DeliV” refers to our platform, including the website, mobile application, and associated services.
“User” refers to any person or entity using DeliV, including customers, merchants, and delivery personnel.
“Service Providers” include restaurants, grocery stores, pharmacies, couriers, and other businesses partnering with DeliV.
You must be at least 18 years old to use DeliV. By using our platform, you confirm that you meet this age requirement and have the legal capacity to enter into a binding agreement.
You are responsible for maintaining the confidentiality of your account credentials.
You agree to provide accurate and up-to-date information.
DeliV reserves the right to suspend or terminate accounts suspected of fraudulent activity or misuse.
Users must use DeliV for lawful purposes only.
Orders placed through DeliV are binding; cancellations and refunds are subject to our cancellation policy.
Users must respect service providers, delivery personnel, and other customers.
All transactions must be completed through the platform using the available payment methods.
Prices and fees are subject to change without prior notice.
DeliV is not responsible for any additional charges imposed by financial institutions.
Orders may only be canceled within the allowed cancellation window.
Refunds are subject to the policies of service providers and DeliV’s discretion.
If a service provider fails to fulfill an order, DeliV may issue a refund or credit.
DeliV is a marketplace connecting users with service providers; we do not directly prepare food, manufacture goods, or provide courier services.
We are not responsible for the quality, safety, or legality of products or services provided by third-party vendors.
DeliV is not liable for delays, failed deliveries, or other issues beyond our control.
Your privacy is important to us. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using DeliV, you consent to our data practices.
DeliV reserves the right to suspend or terminate access to our platform for violations of these terms, fraudulent activity, or misuse of the service.
We may update these Terms and Conditions from time to time. Continued use of DeliV after changes are posted constitutes acceptance of the revised terms.
These terms are governed by the laws of [Jurisdiction]. Any disputes must be resolved through arbitration or the courts of [Jurisdiction].
If you have any questions about these Terms and Conditions, you can contact us at:
📧 Email: [email@example.com]
📞 Phone: [Contact Number]
🌍 Website: [www.deliv.gt]
